Shipping policy

Shipping Policy

All physical products from VikArt Studio are made to order. Production begins after your order has been confirmed.

Production Times

Because our products are produced on demand, please allow time for production before shipment. Production times may vary depending on the product, production location, and order volume.

Shipping and Delivery

Orders may be produced and shipped from different locations depending on the product and the customer’s delivery address.

Shipping times and available delivery methods vary by destination. Estimated delivery information is provided during checkout when available.

Please note that production time and shipping time are separate. Delivery estimates are not guaranteed and may be affected by carrier delays, holidays, customs processing, weather conditions, or other circumstances outside our control.

International Orders

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless they are collected during checkout.

Order Tracking

When tracking information is available, it will be provided after your order has been shipped.

Incorrect or Incomplete Addresses

Please make sure your shipping address is complete and accurate when placing your order. VikArt Studio is not responsible for delivery problems resulting from an incorrect or incomplete address provided by the customer.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at begemott114@gmail.com and include your order number, a description of the issue, and clear photographs of the product and packaging.

For information about returns and refunds, please see our Refund Policy.